Using Norton Antivirus in your computer system is a good idea. Just you thought to check to status of your system and you have clicked your mouse on Norton Antivirus but the problem is your Norton not opening or Norton Antivirus is not working. Now you are thinking that what to do when Norton Antivirus is not working or not opening or contact Norton Support? Right. Norton not opening or Norton nor working is a very serious issue you might have on your computer as it can put your entire security at risk. You should take immediate actions if you face this problem. You do not have any solution of this problem, in this article I will tell you what you should do when your Norton Antivirus is not working or not opening.
Why is Norton Antivirus not working or not opening?
Norton Antivirus will not open on your computer is it is facing some kind of conflicts on it is not installed or configured properly. Thus first of all we recommend that you should get Norton Security installed by a professional technician who can configure it properly. Norton Security will also not work if you have antivirus software installed on your computer. Both of these antivirus securities will conflict with each other and none of them will work properly.
First, we will try to identify the problem and cause that why your Norton Antivirus is not opening. There might be several reasons that you need to check with Norton Customer Service on your computer.
- Your computer may be infected with some issue.
- You are running outdated Norton Antivirus.
However if the trouble has already been done and Norton Antivirus is nor Opening or Norton Security is not working on your computer, you should follow step by step trouble shooting guide as mentioned in this article. It will help you to troubleshoot the problem and you might get your Norton antivirus working again.
Fix Norton Antivirus is not working or Norton Antivirus is not opening issue
Method 1: Update Norton Antivirus
This method can help you when Norton Not Working or Norton Not Opening. Follow the steps carefully, if you cant, we recommend you to call Norton Phone Number for further assistance.
- After opening Norton Antivirus points to Security>LiveUpdate.
- Wait for some time, when the update of Norton Antivirus finished then click on “OK”. Now your Norton Antivirus has latest protection update.
- Restart your computer system, your Norton Antivirus should open smoothly now.
Method 2: Use Norton Power Eraser
If your Norton Security not opening then you can go with this method. Follow the steps
- First, you need to download Norton Power Eraser from Norton 360 Support.
- Now double click on downloaded file, then click Yes, Accept the user agreement.
- Now in some time, it will install on your system.
- Open Norton Power Eraser and click on Scan for Risk.
- After this process, your computer needs to restart.
- After restarting your computer system, start your Norton Antivirus.
Your problem will be resolved. If again Norton 360 not opening then go to the next method.
Method 3: Reinstall If Norton 360 Not Working
Reinstall your Norton Antivirus, for this first you need to uninstall Norton antivirus then install It from Norton Setup. Follow the following steps
- Download Norton Remove Tool.
- Double click on downloaded file, read the license and accept it.
- After installing click on remove and reinstall.
- Choose Remove only, and then click OK.
- Your computer system will prompt to restart now. After restarting the computer reinstall the Norton Antivirus.
Method 4: Remove Another Installed Antivirus
If you have already installed any other antivirus on your computer system, then you have to remove that.
- In windows go to control panel > Programs.
- Manually check that is there any antivirus software installed.
- If yes, then double click on that for uninstalling.
Now your issue is resolved now you can open your Norton antivirus.
You Norton Antivirus should work perfectly by now, if not you should call Norton Antivirus Phone Number immediately to get in touch with Norton Help live agent support. If this article helped you to resolve the Norton Not Opening problem, please like us on Facebook and share this article with others who have similar issue.